Terms and Conditions

If you utilise the online shop element of our website then the terms and conditions below apply:

Delivery Policy

Our orders are delivered by a dedicated courier and will require a signature on delivery.

Next day delivery is subject to stock availability and excludes orders placed on weekends or bank holidays. The delivery type cannot be changed online once your order has been placed. If you need to change the delivery method, or any other information about your order, please get in touch with our customer service team on 01455 615616 or email enquiries@tallgroup.co.uk

Delivery charges are applicable to all items at a cost of £6.50

Delivery terms are valid for UK mainland orders only; if you require international service please contact our customer service team.

Returns Policy

If your order was damaged, has missing items or contains products which you did not order, please contact us at enquiries@tallgroup.co.uk . Items can be returned and refunded, minus a handling fee, if they are in good condition, have not been used, and have not been opened within 28 days. A return delivery charge will apply unless the return is due to damage or a mistake made The TALL Group of Companies. Credit Notes will be processed on your return once the goods have been received by us.

For further information please get in touch with us.

TALL accreditations